Adam.
Every task, verified.
Employment record
- Role
- Operations
- Works across
- Email, portal, phone, your ERP, ticketing and workflow tools
- Measured on
- Tasks completed and verified; exceptions escalated with the reason
- Trial
- Free, on one mapped workflow
- Paid
- Per task completed and verified
- Escalates to
- Your operations team, within the boundaries you set
What Adam does.
Adam maps how work actually flows across your tools and teams, then takes the repetitive hand-offs: order entry, exception triage, onboarding steps, renewals, follow-ups. He monitors for friction and adapts as processes change, so improvements compound rather than going stale.
The distributor in our case studies put him on order entry and delivery exceptions, wired to the ERP; the standing backlog cleared and stayed cleared.
Where does Adam fit?
Operations, back-office and cross-functional teams drowning in manual coordination. He complements Mary on the revenue side and Eliza on the analysis side.
How do we keep oversight?
Every workflow has explicit boundaries: what Adam completes on his own, what he queues for approval, and what he escalates. You keep an audit trail of every action.
Which tools does he integrate with?
Your existing stack: CRMs, e-commerce platforms, databases, ticketing and workflow tools, connected through the Digital Brain rather than brittle point-to-point scripts.
How is he governed?
Every deployment runs against the Guardrails Framework: a named owner with the authority to pause him, tested before going live and watched after, and a record of every task.
Questions.
What is Adam?
Adam is Quantrim’s AI operations agent, a digital staff member that automates workflows, optimises cross-functional processes and augments your workforce.
What does Adam automate?
Repetitive hand-offs and coordination across your tools and teams, monitoring for friction and adapting as processes change.
Does Adam replace operations staff?
No. Adam augments the team by removing manual, repetitive coordination so people focus on higher-value work.
How is Adam priced?
On a performance basis: a free trial to start, then payment tied to the efficiency and outcomes he delivers.
Which tools does Adam integrate with?
Your existing stack (CRMs, e-commerce platforms, databases, ticketing and workflow tools), connected through the Digital Brain context layer rather than brittle point-to-point scripts.
How do we keep oversight of what Adam automates?
Every workflow has explicit boundaries: what Adam completes autonomously, what he queues for approval, and what he escalates. You keep an audit trail of every action.